HOW TO CLAIM YOUR REFUND?  

SCREENING TICKETS 

Film tickets purchased online

All film tickets purchased online will be refunded to your card, and it will take up to 21 working days for the refund to reflect in your account starting the 5th of March, 2020. 

Tickets purchased at Mall of Arabia

All tickets purchased at Mall of Arabia will be refunded at the Muvi Cinemas Box Office in Mall of Arabia, and it will take up to 21 working days for the refund to reflect in your account starting the 5th of March, 2020.  

Contact us:

customerservice@redseafilmfest.com


FESTIVAL ACCREDITATION 

All accreditation fees will be refunded, and it will take up to 21 working days to process starting the 5th of March, 2020.  

Thank you, we hope you remain in good health. 

Contact us:

accreditation@redseafilmfest.com